Privacy Policy
Last updated 13 September 2026
See also the Terms of Service.
Introduction
At StudyAmigo Inc ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website studyamigo.online and related services (collectively, the "Services"). By accessing or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services immediately. We may update this Privacy Policy from time to time. Changes become effective upon posting to the Site or notification to your registered email. Continued use after changes constitutes acceptance of the revised policy.
01. Information We Collect
We collect the following types of information: Personal Information You Provide • Name, email address, and date of birth during account registration • IB level (SL/HL) and study preferences • Communications you send us, including support requests and feedback Information Collected Automatically • Device information (browser type, operating system, IP address) • Usage data (pages visited, features used, time spent on the Services) • Cookies and similar tracking technologies (see Section 06 below) • Performance and error data to help us improve the Services Information from Third Parties • If you register or log in using a third-party service, we may receive profile information from that service in accordance with their privacy settings.
02. How We Use Your Information
AAmigo is free during our beta, so we do not collect or process payment information. We use the information we collect for the following purposes: Service Provision • To create and manage your account • To provide access to educational content, videos, questions, and other features • To personalise your learning experience based on your IB level and progress Communication • To send service-related notifications (account verification and security alerts) • To respond to your enquiries and support requests • To send optional marketing communications (only with your consent, which you may withdraw at any time) Analytics and Improvement • To analyse usage patterns and improve our content and features • To diagnose technical issues and maintain service performance • To conduct research and develop new products and services Legal Compliance • To comply with applicable laws, regulations, and legal processes • To enforce our Terms and Conditions and protect our rights • To prevent fraud, abuse, and unauthorised use of the Services
04. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically: • Account information: retained for the duration of your account plus a reasonable period thereafter to resolve disputes, enforce agreements, and comply with legal obligations • Usage and analytics data: retained in aggregated or anonymised form indefinitely; individual-level data is retained for up to 36 months • Deleted accounts: personal information is erased or anonymised within 90 days of account deletion, except where retention is required by law You may request deletion of your data at any time by contacting us at help.ibaamigo@gmail.com.
05. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit using TLS/SSL • Encryption of sensitive data at rest • Regular security assessments and vulnerability testing • Access controls and authentication requirements for our systems • Staff training on data protection practices While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you acknowledge and accept this risk.
07. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information: • Access: request a copy of the personal information we hold about you • Correction: request that we correct inaccurate or incomplete information • Deletion: request that we delete your personal information, subject to legal retention requirements • Restriction: request that we limit the processing of your information • Portability: request that we transfer your information to another service provider • Objection: object to the processing of your information for certain purposes, including direct marketing • Withdraw Consent: withdraw consent for processing based on consent, without affecting the lawfulness of processing before withdrawal To exercise any of these rights, please contact us at help.ibaamigo@gmail.com. We will respond within the timeframes required by applicable law.
08. Children's Privacy
The Services are intended for users aged 16 and older. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If we become aware that we have collected personal information from a child under 16 without appropriate consent, we will take steps to delete that information as quickly as reasonably practical. Parents or guardians who believe their child has provided us with personal information without consent should contact us immediately at help.ibaamigo@gmail.com.
09. International Data Transfers
The Services are hosted in Kenya. If you access the Services from a region with data protection laws that differ from Kenyan law, your continued use constitutes your consent to have your data transferred to and processed in Kenya. We take appropriate safeguards to ensure that any international transfers of personal data comply with applicable data protection laws, including the use of standard contractual clauses where required.
10. Third-Party Links
The Services may contain links to third-party websites, services, or resources that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit through links on our Services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Service features. We will notify you of material changes by: • Posting the updated policy on the Site with a revised "Last updated" date • Sending a notification to your registered email address Your continued use of the Services after changes take effect constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: StudyAmigo Inc Email: help.ibaamigo@gmail.com Website: studyamigo.online